Please don't hesitate to get in touch with any questions and inquiries you have, and we'll get back to you as soon as we can.
E: info@surya.com.au
Ph: 0400 348 492
(text for faster response)
*Phone Monday to Friday 10am - 5pm EST. Public holiday times may vary
Overseas phone enquiries +61 400 348 492
Postal Address
PO Box 225
Vincentia NSW 2540
Common Questions
Is your question answered below?
How do I return an item?
We accept returns on all full priced items within 30 days of placing your order. You can select an exchange, refund or store credit.
Items on sale may only be returned for exchange or store credit.
Items marked 'Final Sale' cannot be returned unless faulty.
Please email us on info@surya.com.au with your order number to start the process.
My order hasn't arrived yet!
You can track your order through Australia Post here.
If your parcel seems to be taking longer than usual, please log-in to your Australia Post account and track your item using the tracking number emailed to you by us. If needed, please lodge an inquiry with Australia Post. Please let us know then, so we can also lodge an inquiry and see what has happened.
Do you wholesale?
We sure do! Please fill in the wholesale application form online and we'll get back to you asap.
Where is my nearest stockist?
Please fill in the form below and let us know which products you’re interested in (ie, clothing, felt etc) and your postcode, and we'll get back to you asap with stores in your area.
Can I visit your warehouse?
While we don't have a showroom that you can shop from, we do offer click and collect pickup - so YES! Please select 'Pickup' at checkout and we'll let you know when your order is ready to collect. You are welcome to try it on there and exchange it on the spot if needed.
Our Warehouse
While not open to the general public, pick-up is available when an order is placed online:
Monday, Wednesday, Friday 10am - 1pm.
3/30 Duranbah Drive
Huskisson NSW 2540